Analytical Report on Business Organization Essay

DiamondStarsGroupofcompanies From CEO MyanmarImperialClinic(MIC) Date event 04thApril,2013 AnalyticalReportonBusiness cheek ExecutiveSummary Inearly2009,MyanmarImperialClinicwassetupbyMyanmarMedicsCo. ,Ltd. Becauseofits extensive course of medical gos and accurate diagnostic tests by international recognized specialistsandoutstandingclinicalstaff,itwasfamousandgeneratedprofitsatthat age. Butalong with the rival of high investing clinic, lack of control of the specialists and insecure environment of the staff, the organizations performance has declined in 2012.Therefore the reputationoftheclinicgradu totallyygoesdown. Sothatin2013,MyanmarMedicsCo. ,Ltd. wasbeing acquisition by Diamond Stars Group of companies which is operating in various industries in Myanmar. Theorganizationwillbereformedbythe encouragementofourchairman. Profile Name Location MyanmarImperialClinic(MIC) Hledan,KamaryutTownship 8520sqft 6storiesbuilding 40beddedgeneralhealthcarecentre ? 16 6employeesCompound size of it Building Type Size Fifth traumatise FourthFloor ThirdFloor SecondFloor FirstFloor GroundFloor BuildingInformation GroundFloor Reception,Emergency,Pharmacy,Lab, Cashier FirstFloor 15Outpatient roleRooms,WaitingArea, Store SecondFloor 1 deedTheatre,1LabourRoom, 10InpatientRoomsforOG ThirdFloor 20InpatientRoomsforMedicine& Child FourthFloor 1OperationTheatre,10Surgical InpatientRooms FifthFloor ClinicalOffice ProposalfortheRestructureoftheOrganization (1)LongTermPlan/dodge Vision Being a provider of health care service renown for compassion, sympathy and respect on humanbeingin hobbyhorseofownhealthyandwellbeingstatebyapplyinghighqualitytools and skilful professional in ensuring long term effectiveness, MIC stands for saving your money,timeandlives. Mission With knowledge, skill and passion, we all do value and respect our patients and clients desires. Wevalueourpatientsasthewaywevalueourprofessional. Wecareourpatientsasthewaywedotoourfamily.We institu tionaliseourbestknowledgeinourwork. Objectives Toincreasesoverallsatisfactionratesofpatients,employees,doctorsandvisitors. Toensurepatientsreceivetheultimatecareandmedicalattentiontobringaboutaspeedy recovery. Toincreaserangeofservicesforcustomerneedsanddemands. Tomaintainsafeandhygienicenvironment. Toachieve99%ofpatientfeedback Toprovideearlydiagnosingandaffectivetreatmenttoallclientswithdifferentdiseases. Toberecognizedourclinicasatrustedobstetricalclinicwithinthefirstthreeyears. Toexpandourserviceindiagnosticandtreatmentyearbyyear.Toimproveandmaintainourtreatmentproceduresandemergencyservices (1. 1) ? (1. 2) ? ? ? ? (1. 3) ? ? ? ? ? ? ? ? ? 4 (2)FundamentalCharacteristicsofOrganization (2. 1)OldOrganization organiseversusNewOrganizationStructure Ourorganizationstructureallowsforitsefficientmanagement. Hereisthel evelsofmanagement andtheactivitiesofspecific incisionswithineachlevel. OldOrganizationStructure NewOrganizationStructure 5 (2. 2)WorkSpecialization Toachievecompetencyofe achandeverystaff,aproperanddistinctive line of merchandisedescriptionsisvital. (2. 2. 1)MarketingDepartment ? ? ?Surveythemarketsituationandchanges Analysethecustomersfeedback Developmarketingstrategiesandmix (2. 2. 2)FinanceDepartment ? ? ? Manageandoverseebudgeting Report income argument, statement of financial report and statement of cash flow to executivelevel Manageincomeandexpenditure. (2. 2. 3)AdministrativeDepartment ? ? ? ? Supportandcoordinatetheoperationoftheindividualdepartment Establishhospitalpoliciesandprocedures Performpublicrelations Supervise maintenance service, information service, housekeeping and transportation services (2. 2. 4)HumanResourcesDepartment ? ? ? ? ? Perform product lineanalysis,jobdescription,jobspecification,joballocationandjobrotation Recruitment Traininganddevelopment Createsafetyandpleasantenvironment Negotiatewiththe seespecialists HRPlanning (2. 2. 5)MedicalServiceDepartment ? ? ? ? For doctors ? to diagnose problems, prescribe medicine s, be ready to on call, to make regularroundingandmonitoringpatients Fornursesto underscoreonnursingcare Forlabtechnicians? tosupportwithaccuratediagnosisandtomaintainmedicallaboratory equipment ForPharmacist? tomonitorthestorageandqualityof medicate 6 (2. )ChainofCommand Anunbrokenlineofauthoritythatlinksallthepersonsinanorganizationandshowswhoreports towhom(MyanmarImperialCollege2013,Pre? MasterCourseofBusinessAdministration,p? 60) In a clinic, a proper and clarified chain of command is the fundamental requirement to maintain andprecedemedicalprocedures. Withintheclinicaldepartments,allthejuniormedicaldoctorsmustreportinformationconcerning with patient to senior medical doctors. These senior medical doctors have to report only the necessarycomplaintsandpatientsconditionstotheprincipalmedicaldoctors.MasterCourseofBusinessAdministration,p. 62) On the clinic spatial relation, the span of management of manager ranges from 10 to 20 while the administrativesidethespanofmanagementisless than10. Ourorganizationrequirelesssupervisionbecauseof ? ? ? Dailyworkproceduresofmedicalstaffarequitestable,routineand clamant(eg. History takingandclinicalexaminationandmonitoring,injection) Staffsareconcentratedinsinglelocation(e. g. Ifthestaffsuitswithhiscurrentpositionand ifhedoesnot essentialtoshift,wewillmaintainhisplace)