The Afro-Cuban Struggle for Equality :: History Historical Racial Essays

The Afro-Cuban Struggle for EqualityThe Afro-Cuban struggle for equality essentially began after the emancipation of the slaves in 1886. This struggle would continue until 1912, when a brutal government kill ended their hopes of real equality. The Afro-Cuban struggle for equality was a key issue in Cubas fight for independence, as well as, Cubas fight to unwrap its identity and character. The first attempt to unite the Afro-Cuban community was the formation of the Directorio Central de las Sociedades de la Raza de Color in 1887. This was the first black political party at heart Latin America. The main focus of the struggle led by these Afro-Cubans and the Directorio was equal rights and equal protection under the law. 35 The Spanish did not see the Directorio in the equal manner. They thought it was a tool, used by blacks and mulattos that used racism against snow-whites in order for the black population to take over Cuba. When the black community utter they wanted to be consid ered equals, the white community was hearing another Haiti. They feared that the black community was going to revolt against them and try to take over the whole country. This white fear was at the core of the equality issue and represents the white persons main rejection of equality. The Afro-Cuban community tried to explain the Directorio by explaining that the Directorio was not a black party uniting Afro-Cubans in a supposed hatred of whites. It was the opposite of a racist movement and struggled to suppress racism. 52 Afro-Cubans k cutting that they would never be judge as equals with the white class, so they helped decided to help aid in the cause for independence of Cuba from Spain. They hoped that if they helped fight to win their countries independence, they would be able to achieve great equality and a better role in society. their goal was probably not only independence from Spain but also the creation of a new society in which they would fully participate. Blacks rebell ed against racism and inequality, landless peasants regardless of race stood up for land, popular cabecillas wanted political power, and orientales in general hoped to gain simplicity of their regions destiny. The potential for the fight to become a social revolution was strong indeed. 57The war was a colorless one. Cubans fought next to Cubans. Cubans looked at the war as a new beginning.

America Needs the DREAM Act Essay example -- Argumentative, Persuasive

Illegal immigration has been a constant topic of debate in politics. For years now, politicians hold in tried to create an immigration reform that will encompass all problems dealing with illegal immigration. According to an article in the economic expert (2010), there are four major immigration problems that the country is trying to focus on solving these are securing of the nations b arranges in order to prevent more illegal immigration, expanding the number of high-skilled foreigners that America allows in and keeps, finding a way to ensure an adequate supply of unskilled workers, perhaps with a guest-worker program and finding a solution for dealing with the 11 million illegal immigrants currently living in the United States. Till this twenty-four hour period no one has been able to find the best solution to the growing problem, altogether. However, within the last decade, people such as Senator Richard Durbin and Representative Howard Berman have introduced a bill called the Development, Relief and Education for Alien Minors (DREAM) Act, into Congress which aims to provide legal status and educational opportunity to those who entered the United States as minor children (United States conference of Catholic Bishops , 2010). Although this act does not fully solve the broken immigration system, it is one step closer to achieving a solution for the fourth issue previously mentioned.This base will go on to give a detailed description of the DREAM Act, as well as its history through Congress. This will be followed by the explanation of the opposing views on this issue. Finally, the paper will reference the different laws and regulations that impact this issue as well as court cases that have dealt with the issue of immigrant education.Through t... ...2011, November 10). The Oyez Project at IIT Chicago-Kent College of Law A Multimedia Archive of the Supreme Court of the United States. Retrieved November 13, 2011, from http//www.oyez.org/cases/1980-1989/19 81/1981_80_1538 SB1070 - 492R - Senate fact sheet. (2010, January 15). Arizona State Legislature. Retrieved November 13, 2011, from http//www.azleg.gov/legtext/49leg/2r/ synopsis/s.1070pshs.doc.htm The DREAM Act Creating economic opportunities Immigration policy center. (2010, November 18). Immigration Policy Center. Retrieved November 10, 2011, from http//immigrationpolicy.org/just-facts/dream-act-supporting-us-economy-creating-opportunities-immigrant-students What is AB 540? AB 540 Handbook. (n.d.). California State University, Long Beach. Retrieved November 11, 2011, from http//www.csulb.edu/president/government-community/ab540/handbook/what.html

Relational Model :: essays research papers

The Relational Database ModelA database can be still as a collection of related files. How those files argon related depends on the model used. Early models included the hierarchical model (where files are related in a parent/child manner, with each child file having at most one parent file), and the network model (where files are related as owners and members, similar to the network model except that each member file can have more than one owner). The relational database model was a colossal step forward, as it allowed files to be related by means of a common business line. In order to relate any two files, they simply wishing to have a common field, which makes the model extremely flexible.Poet Code First Name Surname Age 1 Mongane Afrika 62 2 Stephen Serote 58 3 Tatumkhulu Watson 29 Poem Title Poet Wakening Night 1 Thrones of Darkness 2 Once 3 These two tables relate through the code field in the poet table, and the poet field in the poem table. We can see who wrote the poem Once by following the relationship, and see that it was poet 3, or Tatumkhulu Watson.In 1970, when E.F. Codd developed the model, it was thought to be hopelessly impractical, as the machines of the time could not cope with the overhead necessary to maintain the model. Of course, hardware since then has come on in huge strides, so that today even the most basic of PCs can run sophisticated relational database management systems. Together with this went the development of SQL. SQL is relatively easy to learn and allows flock to quickly learn how to perform queries on a relational database. This simplicity is part of the reason that relational databases now form the majority of databases to be found. primary TermsAn understanding of relational databases requires an understanding of some of the basic terms. Data are the values stored in the database. On its own, data means very little. "43156" is an example. nurture is data that is processed to have a meaning. For example, &q uot43156" is the population of the town of Littlewood. A database is a collection of tables. Each table contains records, which are the horizontal rows in the table. These are also called tuples. Each record contains fields, which are the vertical columns of the table. These are also called attributes. An example would be a product record.

The Island Of Dr. Moreau Essay -- essays research papers

In 1896 H. G. Wells had the first edition of The Island of Dr. Moreau published. The book took place primarily on an island in the Pacific Ocean. On this island Dr. Moreau and his assistant ( Montgomery) performed dangerous, secret experiments on humans and animals. When Wells wrote this he knew nothing about DNA, cloning, or chromosomes but he did use his scientific imagination. Wells realized that society was beginning to rely on science too much in the late nineteenth century. He wrote this book to issue a stern warning for future societies against their bear scientific advancements. He knew that just like his society others will want to quench their appetite for this tasty treat called vivisection or cloning. He knew that eventually the further of society would lead to the all or nothing control of the evolutionary processes. This brings me to one of Wells most important ideas that he wanted to tell his readers. That was the idea of vivisection or cloning of humans and anima ls. In todays world we are trying to control evolution by furthering our studies into cloning. He was right about his expectations of future societies and his ideas about how scientific advancements would affect our world. It was different because when this book was published it got horrific reviews for being too outlandish with its views on society. I think that if the book was published today it would be raved as a good warning for all the cloning scientists. Tod...

Source A GCSE History coursework :: essays research papers

This question is going to investigate how reliable reference work A is, about peoples attitude towards wowork forces suffrage. etymon A shows waomen holding papers and leaflets banging on the door, but John bull is barricading the door. John son of a bitch is portrayed as the British establishment not letting women into parliament to get the vote, he has fists clenched and is determined to not let women in. The women banging on the door look ugly, fat, un-ladylike and dirty, the cartoonist may be biased towards women getting the vote. This is emphasised by the title An Ugly Rush. The women protesting may be the suffragists, the leaflets and papers that the women are holding could be petitions and posters. They resemble spinsters. In the background there is a group of elegant, formal posh and ladylike women, one woman has a child. Theses women may be frowning at the masses of women in disgust. It is possible that the women in the background are the Anti-Suffrage League. The messa ge of this cartoon is that men dont want women to have the vote. The person who drew this carton could have been a biased male, against womens suffrage. This carton was out in the late 19th century early 20th century. Punch magazine was print by a group of liberals who campaigned for the poor and working classes. By 1870 the magazine was in big trouble as it could only sell 6,000 copies a workweek but it needed to sell at least 10000 copies a week to pay for the venture. So the magazine started to appeal to middle-class men. John Bull became a common figure in the magazine, around the 19th century. He was portrayed as a hero of Britain. He often wore a Federal Jack waist coat. This source may not be reliable as it could have been drawn by a biased male. But the source shows some women not campaigning for the vote, because not all women wanted to have the vote like upper-class women , they didnt care because they had a good life. The men liked some of the women for not wanting the vote so the cartoonist in this source has praised them by making them look smart and elegant, and not dirty and ugly. The Source isnt very useful because the cartoonist was biased towards womens suffrage, so he could of made the campaigning women look like a huge unorganised rabble.

Source A GCSE History coursework :: essays research papers

This question is going to investigate how reliable source A is, about peoples attitude towards womens suffrage. Source A shows waomen holding papers and leaflets banging on the door, but John bull is barricading the door. John Bull is portrayed as the British Government non permit women into parliament to get the vote, he has fists clenched and is determined to not let women in. The women banging on the door look ugly, fat, un-ladylike and dirty, the cartoonist may be biased towards women acquire the vote. This is emphasised by the title An Ugly Rush. The women protesting may be the suffragists, the leaflets and papers that the women are holding could be petitions and posters. They resemble spinsters. In the background in that respect is a group of elegant, formal posh and ladylike women, one woman has a child. Theses women may be frowning at the rabble of women in disgust. It is attainable that the women in the background are the Anti-Suffrage League. The message of this cartoo n is that men dont want women to have the vote. The person who drew this carton could have been a biased male, against womens suffrage. This carton was out in the late 19th century early 20th century. Punch magazine was published by a group of liberals who campaigned for the poor and working classes. By 1870 the magazine was in big trouble as it could only sell 6,000 copies a week but it inevitable to sell at least 10000 copies a week to pay for the venture. So the magazine started to appeal to middle-class men. John Bull became a commonality figure in the magazine, around the 19th century. He was portrayed as a hero of Britain. He often wore a Union Jack shank coat. This source may not be reliable as it could have been drawn by a biased male. But the source shows roughly women not campaigning for the vote, because not all women wanted to have the vote like upper-class women , they didnt care because they had a good life. The men liked some of the women for not wanting the vote so the cartoonist in this source has praised them by making them look smart and elegant, and not dirty and ugly. The Source isnt in truth useful because the cartoonist was biased towards womens suffrage, so he could of made the campaigning women look like a huge unorganised rabble.

Titus Salt and Saltaire

Titus Salt was born on the 20th September 1803 in the Morely ara of Leeds. He came from preferably a wealthy background and he had a precise reasonable education. When he and his parents moved to Bradford, Titus life in the textile trade prospered. Salts fix was once a white cloth merchandise, so this helped greatly in the set-up of Daniel Salt and Son wool buyers, based in Bradford. As Titus was the eldest of Daniel Salts seven children he was expected to inherit and run the family business.Titus was a Sunday player at the local church, and it was here that he met and fell in love with his wife Caroline Whitlam of Grimsby. There is a street in Saltaire that is named after his wife, showing true love and compassion for both his wife and Saltaire.Titus built Saltaire because he wanted a model resolution- at the time Leeds and the Bradford area were very polluted and dirty places to bonk in. At Titus time Bradford was known as the City of the Industrial Revolution. It was admit as the worsted capital of the world. Bradford was becoming a very wealthy city indeed. However behind the skilful(p) reputation it boasted, the life was the worst they had had for years. homosexualual(a) labourers became very poor as they were not needed anyto a greater extent- machines were taking over. They were, in fact, poorer than ever. Bradford was a dirty city, sanitation was bad. People caught diseases more easily, making workers in factories hold up in their dozens. For example if one person in a factory caught cholera or the consumption, by the side by side(p) week most of the some other workers would wealthy person it.This meant that the production of work was not as good as it should be. The factories were grossly overcrowded this was so that there were more product made. But this also had major disadvantages, much(prenominal) as contagious infections or accidents that happened in the workplace. Homes were also overcrowded. This was so that Landlords could get mo re rent. But, again, contagious infections were spread more easily and life, in general, was made more difficult and cramped. Ironically, it was Sir Titus himself who owned five of the major factories in Bradford. Some of the factories that he owned at the time had the worst work conditions around.So why did he want to build Saltaire?Some could argue that it was purely for the money. He may experience built it because of his theory Healthy workers mean that less people are sick, more people come to work, more money is made, and so Titus will make more and more money. So if everybody had a decent place to live, with a decent wage, then surely this will make their life easier and less complicated. People will want to live there and will enjoy working in the factory. This is because it is clean and healthy. This would mean that Titus makes more money and that he can expand his business further.Titus may have been Paternalistic, which means to exercise authority in a way that limits o nes individual responsibility. Titus was appalled at the living conditions of the people of Bradford, he thought that his theory was very true. If Titus was already a very swell off gentle man then why would he need to make even more money? Some would argue that he didnt do it purely for money but for care and compassion to those who were worse-off than he was. He may have very wanted people to have a good and healthy lifestyle. He may have really cared for the community, and observed the poor conditions that were such in factories all over Bradford and Leeds. Titus may wanted to give the next generation a life to look forward to and make sure that children got the education and homes that they deserved. Titus quotes I also hope to do good to my fellow workforceThe site that he chose was that in Shipley, which was near the River Aire, hence the name Saltaire. It was also near a railway, canal and roads. This was the i get laid sit for Titus to build on. Trading would be very ea sy, but that not near the dirty cities of Leeds and Bradford. Obviously, it needed to be relatively near so that trading could commence but far outside(a) enough so that his workers wouldnt have to put up with the pollution problems that they had to face in the city.Titus may have been a believer of Megalomania which means having mental delusions of billet over something, he may have loved himself and his family so much that he would name a liquidation after himself. If he owned a village with over 800 cottages with people living in them, that would surely mean that he had ultimate power over them. For example, he could sack a worker simply because he could. Titus had enough money already, even if he didnt make a model village. He didnt need it maybe he thought that this village would be something to remember him by when he dies. If he was just some other factory owner in Bradford, not a lot of people would have been sorry that he died, but if he built a perfect village for peop le to live happy care-free lives then that would be a very great achievement. People will love him for it, and give him respect. They would remember him and he may go down in history.I think that Titus built Saltaire because he genuinely cared nigh the peoples health. Titus already had enough money to set him and his family up for life but he still carried on doing what he believed in- helping others who were worse off than himself.Q2) What do the streets and buildings in Saltaire suggest about Salts values and beliefs?To value means something that you regard as important, you think it improves things and you want others to have it.To have a belief in something it means that it is the central core, the platform underlining your existence. Beliefs relate to key things in your life, eg, Religion, Society, and Country.In Saltaire virtually all of the streets are named after either royalty or his family. This shows what his values are. For example he has named a street after his wife, Caroline Street. This shows that he must have really cared about his wife, to name a street after her. This also shows that she must have had great faith in him, to have stayed with him for so long. He has also named streets after his wifes family, showing that he has thought greatly about his family during the building of the village. This suggests that he was maybe building the model village as something to pass on to his family when he dies as it really shows that they mean that much to him.There are streets named after Royalty, such as Albert Road and Victoria Road. This emphasises his beliefs and values in the Royal Family. He valued their sinewy and powerful beliefs in both religion and society. He wanted everyone to know that he was proud of both his family and the Royals.From going round Saltaire I noticed that the mill was the heart of Saltaire. It was very large and looked very well patented from the outside. You could clearly see from the stern structure that Salt want ed it to be the primary(prenominal) central point of the village. When I looked around inside I saw that it was very tall and airy. This was probably so that the workers would have more space to work in. I noticed that the beams that are usually present on the inside of old buildings werent there, which made it look even more spacious. The outside had a very straitlaced looking pattern and this made it look pretty and most unlike the ugly factories that you got in Bradford.The hospital is quite a large building on one of the main roads of the town suggesting the importance of it to the townspeople, and indeed Titus himself. The building of this hospital suggests Titus beliefs were kind hearted. He had a hospital built especially for the dodge to the workers. He believed a healthy workforce was a happy workforce, thus Titus would make more money.The United Reformed Church suggests a great deal to us about Titus beliefs. It is situated nearly in the centre of the town, and is faci ng the most important building in the village- the Mill. The interior is decorated tastefully, with lots of patterns and dear looking artefacts. This is where Titus family was laid to rest. This suggests that Titus had a great love towards the church and the beliefs behind it.The actual name of Saltaire suggests that Titus really did believe in himself. And also that he was quite bigheaded. Usually people only get named after things when they are dead but Titus was still alive when he gave the village that name. The ending Aire is after the River Aire, which was the main trading route from the village, this suggest how important is was to Titus and the rest of the villagers.Q3) Do you think Saltaire was a substantial achievement?At the time Saltaire was a breath of overbold air for workers. This meant clean air, a proper place to live, and a wage guaranteed every week. The new workers could hardly complain. In Bradford, living and working conditions were very poor. life sentence f or them was harder than ever.Salt saw how poor they were and he decided to do something about it. Build a model village. He thought that if workers had better conditions in which to live and work then they would produce better work standards.It took just over twenty years to complete fully. But as the mill was finished in 1853, his fiftieth birthday, people started to move to Bradford. To say that he built a model village from scratch says a lot about what sort of man he really was- hardworking.At the time people thought Saltaire was a good idea, and with Salt in parliament, being a successful businessman, and a magistrate, he was the ideal man to do the job. People saw Titus as kind and considerate with a great public spirit, who else could fit the job description? everywhere they years Saltaire has changed a great deal. It has moved on with the rest of the world. Although it is still a relatively quiet little village. There are now pubs and other shops that werent allowed back the n, but since Titus death in December 1876, things have changed, and different people took over the running of the village.Church going is optional and just about anyone can live and work in Saltaire. Nobody actually owns the village, and the mills have ceased trading. The cotton traders of the north no longer trade, making Saltaire just another normal village.I think that Titus Salt would not have liked the Saltaire that has become now. The Mills seemed like his livelihood, he was proud of them. There is also no particular order- anyone can live where they want and work where they like. He also hated pubs and other places where you could go to waste your money. Although Saltaire has grown and is an attraction, I dont think he would have liked what it has become.I do think Saltaire was a substantial achievement at the time because he managed to build a model village and create a model life. He had complete control over everything that went on in the village. It was kept clean and tid y, and he also made a lot of money in doing so. Titus has made this village a tourist attraction, because he designed it from scratch- and he made a model village. Everyone wanted to be there, and people gave him respect for his great achievement.

Toys R Us

When Toys R Us declargond bankruptcy it broke the news, people bothwhere were devastated, this fraternity was every kids conceive of a cornucopia of miniatures and games. When they announced that 180 strains would be ending curtain and filed for Chapter 11 bankruptcy, naturally the internet went into an uproar. Users everywhere posted about how devastated they were about Toys R Us closing and how the store was an important aspect of their childhood. But for major retailers such as Target, Amazon, Walmart, and Party City this is an enormous blessing.These stores are now pitch their center on toward our youth and tapping into the newly open market for toys. For decades Toys R Us was the place to buy toys, you could get a doll or maybe a stuffed beast at Walmart or Target, tho if you wanted a vast selection of various playthings to choose from you went to Toys R Us. These corporations are offering new toys, supernumerary store space and demonstrations for their shoppers. Ju st recently Party City established fifty new toy shops complete with enormous Lego dinosaurs and a variety of detainment on experiences (designed to entertain kids just like Toys R Us). Amazon is even rumored to be creating a holiday toy catalog, which is predicted to boost their toy profits from 15 to twenty percent by the end of 2018.Toys R Us closing created a drastic impact on citizens, not just for their loyal customers but when the company filed for bankruptcy they were estimated to put thirty thousand employees out of business. In addition to not having a job, these workers were not given any severance invent whatsoever. forthwith that this major company that made up roughly twelve percent of the Us toy market is closed there is a big slew in that market just waiting for large scale retailers to fill it. Because of this company declaring bankruptcy, laying off thousands, and closing their stores other retailers get a stake to dominate the toy market.An example of this would be Walmart expanding their instore and online toy selection and being labeled as the countrys best toy store. Toys R Us closing departing not only impact their workers, but parents whose primary toy supplier is this company. In the article it mentioned a mother who as soon as auditory sense that they were closing rushed off to buy their toys, so her children wouldnt have to deal with the future scarcity. All in all Toys R Us closing has modify the economy by creating a twelve percent gap in the toy market that major retailers are rushing to fill, impacted kids because they will no longer be able to visit their favorite store, and wrecked their employees lives by cutting off their source of income and refusing to pay severance.While reading this article I was a saddened a little thinking about the kids who wont get to go to their beloved establishment, but not at all surprised that companies are get hold of the opportunity to replenish the U.S. toy market. It made sense that Toys R Us filled for Chapter 11 Bankruptcy since they were unable to pay their debts, and had been unable to do so for quite some time. Them closing just means that that particular store wont sell their goods anymore, because of that their consumers will have to take their money elsewhere now.Toys R Us filing for bankruptcy and other companies playing catch up in their toy department doesnt truly affect me, since I havent set plunk in a Toys R Us for almost a decade. To summarize my previous statements Toys R Us closing has created a gap in the toy market that retailers are competing to fill, has left their employees without pay, and disrupted the toy economy.Toys R UsWhen Toys R Us declared bankruptcy it broke the news, people everywhere were devastated, this company was every kids dream a cornucopia of toys and games. When they announced that 180 stores would be closing and filed for Chapter 11 bankruptcy, naturally the internet went into an uproar. Users everywhere posted a bout how devastated they were about Toys R Us closing and how the store was an important aspect of their childhood. But for major retailers such as Target, Amazon, Walmart, and Party City this is an enormous blessing.These stores are now gearing their focus toward our youth and tapping into the newly open market for toys. For decades Toys R Us was the place to buy toys, you could get a doll or maybe a stuffed animal at Walmart or Target, but if you wanted a vast selection of various playthings to choose from you went to Toys R Us. These corporations are offering new toys, extra store space and demonstrations for their shoppers. Just recently Party City established fifty new toy shops complete with enormous Lego dinosaurs and a variety of hands on experiences (designed to entertain kids just like Toys R Us). Amazon is even rumored to be creating a holiday toy catalog, which is predicted to boost their toy profits from fifteen to twenty percent by the end of 2018.Toys R Us closing cre ated a drastic impact on citizens, not just for their loyal customers but when the company filed for bankruptcy they were estimated to put thirty thousand employees out of business. In addition to not having a job, these workers were not given any severance pay whatsoever. Now that this major company that made up roughly twelve percent of the Us toy market is closed there is a sizeable hole in that market just waiting for large scale retailers to fill it. Because of this company declaring bankruptcy, laying off thousands, and closing their stores other retailers get a chance to dominate the toy market.An example of this would be Walmart expanding their instore and online toy selection and being labeled as the countrys best toy store. Toys R Us closing will not only impact their workers, but parents whose primary toy supplier is this company. In the article it mentioned a mother who as soon as hearing that they were closing rushed off to buy their toys, so her children wouldnt have t o deal with the future scarcity. All in all Toys R Us closing has affected the economy by creating a twelve percent gap in the toy market that major retailers are rushing to fill, impacted kids because they will no longer be able to visit their favorite store, and wrecked their employees lives by cutting off their source of income and refusing to pay severance.While reading this article I was a saddened a little thinking about the kids who wont get to go to their beloved establishment, but not at all surprised that companies are seizing the opportunity to replenish the U.S. toy market. It made sense that Toys R Us filled for Chapter 11 Bankruptcy since they were unable to pay their debts, and had been unable to do so for quite some time. Them closing just means that that particular store wont sell their goods anymore, because of that their consumers will have to take their money elsewhere now.Toys R Us filing for bankruptcy and other companies playing catch up in their toy departmen t doesnt truly affect me, since I havent set foot in a Toys R Us for almost a decade. To summarize my previous statements Toys R Us closing has created a gap in the toy market that retailers are competing to fill, has left their employees without pay, and disrupted the toy economy.

Starbucks Analysis

Economics of Starbucks CONTENTS A. Introduction B. Analysis economics of Starbucks 1. Nature of increase/service 2. Market trends 3. drudgery/ leave exhibit and costs 4. organize of the diligence/ trade 5. G every(prenominal)placenment neck of the woods 6. headache environment 7. Firm/Industry Location 8. line of merchandise and set st vagabondgies 9. entrepreneurial assurance of managers C. determination D. References Introduction Starbucks, what started in Seattle in 1971s by three close to friends erry Baldwin, Zev Siegl, and Gordon Bowker. They opened a small shop and began selling fresh and rimy java.Starbucks has always been a place where you gutter find worlds best chocolate tree berry. In 1970s, Starbucks open its first deep br take in restaurant and its name make dos from a classical Ameri fire novel (Starbucks, 2013). Through 1980s, Howard Schultz came into Starbucks, after a business trip to Italy and impressed by deep brown culture, his perception i s that how to make it get align in U. S, he experimented from Seattle. In 1990s, Starbucks has expanded their employment line beyond Seattle. Stepping cross the rest sates of U. S as tumefy as international market.At the equivalent time, Starbucks released its special plectrum that offer stock option to employees, which do Starbucks become a public traded union. From 2000s, Starbucks continued its awe more or less phenomenon, its surgical procedure widespread over 15,000 locations over 40 countries. undefiled Starbucks umber drinkable has been well recognized by lots of customers. Nowadays, Starbucks is not merely a successful chocolate retail merchant it is a chocolate culture and place that people enjoy their breedingtime. The nine main argonas post give out an explanation how Starbucks looks like.Key word Nature of product Market Trends intersection/Supply Process & Cost Structure of the Industry Government Role strain Environment Firm/Industry Location Busines s & Pricing Strategies and Entrepreneurial Ability of Manager. Analysis of the Economics of Starbucks Nature of Product Existing products obviously, as a hot chocolate connect retailer, Starbucks mainly focus on java convert selling. The main kinds of Starbucks cocoa argon latte, espresso, frappuccino as well as many sweet bakery, ice cream and so on.By the way, according to the report of Starbucks itself, what they likely do that create a favourable drinks atmosphere rather than only sell a cup of coffee. Actually, customers really enjoyed their coffee time in Starbucks store give thanks to cultural environment. What is more, Starbucks withal provide coffee beans, coffee pot and coffee cup and early(a) products. In the Chinese market local anestheticization of product design, and some tea kind, drink crimson has a particular season sales of Starbucks moon cakes, etc.Role of engineering science Starbucks always try their best to alter well-roasted coffee beans, under coat to perfection and then brewed to personal taste. The CEO released a statement that the comp any spends 20 years perfecting a top top-secret engine room that ultimately results in a cup of coffee made with via, that is indistinguishable from Starbucks typical brewed coffee (CNN money, 2009). In 2008, Starbucks purchased new coffee equipment that is called clover. The Clover uses small technology and a calculated algorithm to brew coffee within one degree Fahrenheit of its ideal temperature and produce the ideal flavor (Chron, 2013).It also gives a guard to interaction among water and grounds. What is more advancement, it could connect by Starbucks network in order to more effect management individually unit. Product life cycle generally, product life cycle is split up into four parts, introduce, growth, mature and decline. Every production has to walk through these four parts. agree to Starbucks, with different coffee launched based on seasons, it is still set(p) into gro wth period but close to mature timber.Starbucks play its role in coffee industry quasi(prenominal) like what monopolist do, its production occupied roughly whole market share that should directed to mature stage, but new production occasional launched intromit Starbucks to torpedojoin its sales volume. Price elasticity The outlay elasticity of Starbucks is not very broad(prenominal). On one hand, coffee is necessary in perfunctory life. On the new(prenominal) hand, Starbucks good bequeath has been recognized among coffee fans, it is not cases of damage. Substitutes and complementary products coffees substitutes will be water, tea, mike or other fruit juice.When you step into Starbucks store, customer service is unchanged if you pick up juices even a bottle of water. Market Trends Consumer behavior Starbucks hold approximately 33 percentage of market share in U. S. however, half of this huge number accounted by guys who aged at 25- 40(Chorn, 2013). Obviously, primary sca r audience of Starbucks is this grouped people. The peculiarity of them is relatively high income, professional careers and a focus on social welfare. Motivation of consuming of these guys to Starbucks certainly for entertainment, enjoy life and pursuit of fashion and communication.The sub target customers is materialization adults who aged at 18-24, Starbucks position itself as a place college student merchantman hang out, studying, writing paper and meeting. The rest customers of Starbucks are kids and teens who get in that location by their parents. Indifference cut downs Indifference curve means products, which fork over different combine differently to satisfy customers. A simple languor curve is shown in figure 1 For the coffee, at the same time, environment and music can satisfy customers. coffee can satisfy customers taste sense, succession environment can satisfy customers spirits.Starbucks can develop their own cup, coffee beans to improve efficiency. Shifts in d emand and supply curves With six factors influence demand curve consumers income, taste and preferences, consumer expectations, related product price, the government behavior and regulations and the number of consumers. Again, six factors influence supply, number of suppliers, prices of resources, technology, supply expected, price of all products and government actions. Particularly, Starbucks hold 33 percentage of U. S coffee market share, demand of Starbucks will increase, so demand will shift toward right side.Also, thousands of hundreds location established would satisfy these demand, supply curve inspire right side. Production/supply Process& cost Input what Starbucks need do if it needs transforms quality coffee is inputting coffee bean, water, some capital investment as well as labor. Production business office & Cost function production function relates to the maximum cadence of make that can be produced from assumption amounts of input. A graph showed be low about St arbucks production function. Figure 2 Retrieved from http//faculty. washington. edu/ezivot/econ301/labor_demand. tm Apparently, as more and more labors putted into operating room, sales of Starbucks coffee increased. However, when increase labor beyond quantity maximum, there is no increase on quantity. Marginal analysis borderline analysis is one of the nearly great managerial in any casels. It states that optimal managerial decision involve comparing the marginal values of a decision with the marginal cost. Variable costs will not affect the output of the change in Starbucks. hot chocolate industry did not take away a fixed mode. Coffee is the taste of the food service industry depends on customer. Structure of the Industry/MarketNature of industry Starbucks as global famous coffee retailer had build one of worlds most in good order and recognizable scores of high-quality coffee and the unique Starbucks Experience. It first revolutionized coffee making industry by creati ng third place between workplace and home that is a clean, friendly environment where customers would escapism chaos from daily life (Wikinvest, 2013). So, whole coffee industry has been winded by Starbucks style that creating relax and comfortable place for staying by quality coffee servicing. The rest of other competitors is trying advance environment as well.Industry concentration it also another important part affect marginal decision. As we mentioned above, almost one third coffee production consumed by customers derived from Starbucks, coffee industry mostly distributed by this large come with, certainly, other small political party or local coffee store also account for whole coffee industry. Competition obviously, Starbucks hold a dominate position in coffee industry and has no clearly rivalry in this section. The National Coffee Association estimates that the US coffee market will reach $29 one million million in 2011(Wikinest, 2013).However, the three monsters in coffe e industry target their different market. Starbucks try their best to hold on unbelievable market share with some change of price strategy. Whereas, even McDonalds larger retail footprint may overlap more with Starbucks core markets, but their stark differences as stores are wistful of the general differences between their core customers. The Dunkin donuts ranked in the third, its customers experience is more similar to coffee-to-go rather than place to enjoy lifetime. Consequently, market of coffee to go will be a fierce competition.Oligopoly Models an oligopoly is a market that dominated by few competitors, Starbucks controlled not less than 30% coffee market share and made a important role entire market. Whereas, McDonalds, Dunkin Donuts, and Caribou Coffee affect coffee industry could not be do byd. Government Role Government role should be considered inbred component as running business wheresoever domestic or global. What is good news for successful applying government rol e that it subscribe a signalise with a province in China based on Chinese government role.That is positive on input procurement of Starbucks in Chinese market. in that respect is a signed deal that Starbucks cooperate with province of Yunnan to set up its first-ever coffee-bean farm in the world to cater to a chop-chop developing creation of coffee drinkers in China amid a global battle for quality coffee beans (The wall Street Journal, 2010). In contrast, the illegal operation in U. K will produce a punishment for itself. In 2011, the company paid exactly zero in corporate tax rate even 398 trillion in sales (Forbes, 2012).The British government has already rewardn a action and adjust some law restriction specially. Business Environment Business environment consisted by two components, general environment and industry environment. Through a deep analysis could foster the company contend well in the market and make more profit from that. The general environmental analysis in which a substantial exists in following v parts, economic, political, socio-cultural, technological and demographic (Brain Mass, 2013). The recent global economic recession affect business with two(prenominal) rising operation cost and displace profit margin. around every industry even companies have been involved into this horrible crisis. The consumer of the products are facing increase price of commodities. It made peoples life difficult and surd to pay too much on their daily food and drinks. During the economic crisis in 2008, coffee customers were still had 3. 3 cups per day on average and they may choose the lower cost coffee. The political and legal pressure is also filled with the coffee industry. Coffee companies buy coffee beans from different countries under their own regulations and customs.The company has to greet the professional knowledge about how to import coffee beans from other country and follow the change of political policy. At the same time, firms must prepare well of necessary forms and permits to do coffee business. It includes business entity applications, tax forms, contracts and store leases and so on. The company also need abide by the laws and regulations issued by the local and federal governments, such as food handling regulation and labor laws. The social-culture segment based on the reflection of consumers and how the company response to it.As growing number of health- certified customers, the company should keep up with the changing situation and meet demand of new market needs. Although companies like Starbucks initially resisted using anything other than whole-milk in coffee beverage preparation. Under the pressure, the product producer need come up with new products with both nutritious and tasty to satisfy the customers needs. Nowadays, the technological is acquire more important to help extend business almost in any industries. It is also a major factor in the coffee industry.The technology is related to th e product intent, services and the consumers interaction. correspond to Starbucks, as a worlds famous coffee producer, no matter the operation or customer service, what only you could see is technological equipment. The article in AdAge on February 2010, Starbucks was able to use social media to its commercial or customers feedback. Technological bundle is existence launched in 2011 that is App Starbucks. It is could help customers make purchase, track reward numbers and check balance by mobile with internet.It is convenient for both cashers in forepart desk and customers who need a cup of Starbucks. Digital network is also an advantage positioned by Starbucks Starbucks could service as a moving office even a meeting place thanks to ultimate Wi-Fi connection in its store. For brewing, Starbucks still equipped by advanced coffee brew machines. such as clover, it fine control time, temperature, material volume in order to qualified coffee (Chorn, 2013). As environment deteriora ted day by day, environmental conscious and protection is being paid more attention.It is committed to a role of environmental leadership in all facets business (Starbucks Coffee Company, 2013). Starbucks is considering replacing moldable package by some special biodegradable material what is more, Starbucks try it best to do recycling even if some location is hard to come true that. According to industry environment, coffee service has evolved into very specialized profession, the coffee retailer do not believe themselves as merely coffee seller any more. With a profusion of advanced delivery system and a wide variety of products, they willing to create an awesome culture those customers have even experienced.Truthfully, there is no direct offense to Starbucks by other coffee firms however, more recently an intense competition between those major coffee brands, there will be more pressure on Starbucks. For instance, McDonalds has 14,000 stores in the U. S. and caters to a wider de mographic than Starbucks it also enjoys increased traffic from its variety of well-established breakfast options. McDonalds coffee sales increased 15% in 2006 (Hub Pages, 2012). From the side of customers, customers are powerful force in coffee industry. The largest segment of revenue is coming from individual buyers.They can influence the price, quantity and quality of the product. That is to say the rate of profit of a coffee company directly affected by customers. Starbuckss most supplements come from its loyal customers, Starbucks brand has been deep widespread among crowded. But as no apparent lower unemployment rate exists and lots of people fired from their work position, they have to tight daily expenditure even if they are crazy about Starbucks. The price strategy should be mentioned by Starbucks under tough market environment. Replan a flexible and honest selling price based on customer behaviors.Firm/Industry Location Starbucks is the largestcoffeehousecompany in the wor ld, with 20,366 stores in 61 countries, including 13,123 in the United States, 1,299 in Canada, 977 in Japan, 793 in the United Kingdom, 732 in China, 473 in South Korea, 363 in Mexico, 282 in Taiwan, 204 in the Philippines, 164 in Thailand and 3 in India (Wikipedia, 2013). Starbucks located combined by daily and evening locations. Almost every location builds at corner of traffic lots. Besides, some of Starbucks located in college campus, because college students are its target market either.Taking a conclusion, Starbucks location always depend on how service customers efficiently in order to profits getting back. Business and Pricing Strategies Starbucks aforethought(ip) its pricing strategies divided to two columns. One is that it headed downwards most popular production such as, brewed coffee and lattes coffee. It is also redesigned its menu to feature out low priced brewed coffee or lattes. Another one is increasing the prices of its higher-end more complex drinks including Fr appuccinos and caramel macchiatos, of which there is less competition from rivals.In some cases, prices are rising by 30 cents (Pricing for profit, 2009). As a result, some speculate that Starbucks is trying to make the most profit from its devoted customers who are hooked on its products. Different price strategy on different marketing production is in order to make good profits. Entrepreneurial Ability of Managers Entrepreneurial Ability of Managers it is an important function of management which helps to maximize efficiency and to achieve organizational goals. The mark of an effective leader is his ability to foresee the business trends and stay ahead of his rivals. Howard Schultz who is the owner of Starbucks.In a sense, Howard Schultz did what similar to Steve Jobs and other innovators have done, creating something that we really did not know we needed until we had it. He spends lots of his time in working place and focuses more on company innovation and effective management. R ecently, Starbucks launched its new production that is named Verismo (Business Insider, 2013). Schultz stated that its plan is to use Verismo to be a global leader. As well-know, Starbucks cover more employees benefit than other coffee related company. No matter part-time workforce or full-time there, Starbucks provide unbelievable benefit that you never seen.That is exactly what Schultzs belief that employee happiness lead to customers satisfaction. What is more, Starbucks encourage employee to participate to social activities, it is good way of brand reorganization. An efficient management will release a help to sales increase and profits maximizing. Starbucks always realign its top management based on specific situation. Unlike other company grouping their firm entirely wherever domestic market or international market, Starbucks divided their responsibilities for its business into three global regions, Asia, America and rest of worlds place.Every region has its own executive, wh ich take a hold of the entire region. Which is possible of this change would help maximize its opportunities in growing market like China, Brazil and India. Conclusion Starbucks is the leader of the coffee industry devote to produces high quality and premium roasted coffee to market in many areas of the world. The success is hard to ignore the contribution from Howard Schultz. With his entrepreneurial ability and effective management, Starbucks is keeping moving forward to grow up and face changing situation and variety of problems caused by both internal and extraneous impact.The management structure of Starbucks became a benchmark in coffee industry which many industry players are willing to emulate and study. Starbucks is power by their persistent bringing new innovative product, build good relationship with customers, ability to expand globally and right decision of select locations. Coffee and tea are popularly in all over the world and attract large number of population. Coff ee industry is sensitive that can provide attractive revenues to the company. However, the company only could be success and get huge profit under the competition if the efficient and effective strategies are being taken.The discern successful factors of coffee industry demand is utilize technology to enhance customer experience, innovate products, select appropriate location and prepare well to seize competitors. References Business Insider. (2013, Jan 26). Starbucks Seems Almost Giddy about Its Verismo Machines. Retrieved from http//www. businessinsider. com/starbucks-verismo-2013-1 BrainMass. (2012). General Environment of Business. Retrieved from http//brainmass. com/business/business-analysis/191029 Chorn. (2012). Who Is Starbucks Target Audience? Retrieved from http//smallbusiness. hron. com/starbucks-target-audience-10553. html Chron. (2012). Starbucks Its Use of Technology. Retrieved from http//smallbusiness. chron. com/starbucks-its-use-technology-28272. html CNNMoney. ( 2009, Oct 2). Starbucks new high-tech coffee. Retrieved from http//tech. fortune. cnn. com/2009/10/02/starbucks-new-high-tech-coffee/ Forbes. (2012, Dec 19). holier-than-thou Starbucks Forced To Chug a Venti of Greedy Government. Retrieved from http//www. forbes. com/sites/kylesmith/2012/12/19/self-rigtheous-starbucks-forced-to-chug-a-venti-of-greedy-government/ HubPages. 2012). Specialty coffee industry analysis. Retrieved from http//meangreen. hubpages. com/hub/Specialty-coffee-industry-analysis Pricing for profit. (2009, Aug 26). Starbucks New Pricing schema The Beginning of the finis? Retrieved from http//www. pricingforprofit. com/pricing-strategy-blog/starbucks-new-pricing-strategy-beginning. htm Starbucks Coffee Company. (2013). Our Environmental Mission Statement. Retrieved from http//gr. starbucks. com/en-US/_Social+Responsibility/_Social+Responsibilities/Environment+Mission+Statement. htm Starbucks. 2013). A Brief History of Starbucks. Retrieved from http//philippines. starbucks. com/en-US/_About+Starbucks/History+of+Starbucks. htm The Wall Street Journal. (2010, Nov 15). Starbucks to able China Coffee Farm, Securing Global Supply. Retrieved from http//online. wsj. com/article/SB10001424052748704462704575609733431622088. html Wikinvest. (2012). Starbucks Corporation. Retrieved from http//www. wikinvest. com/stock/Starbucks_(SBUX) Wikipedia. (2013). Starbucks. Retrieved from http//meangreen. hubpages. com/hub/Specialty-coffee-industry-analysisStarbucks AnalysisEconomics of Starbucks CONTENTS A. Introduction B. Analysis economics of Starbucks 1. Nature of product/service 2. Market trends 3. Production/supply process and costs 4. Structure of the industry/market 5. Government role 6. Business environment 7. Firm/Industry Location 8. Business and pricing strategies 9. Entrepreneurial ability of managers C. Conclusion D. References Introduction Starbucks, what started in Seattle in 1971s by three friends erry Baldwin, Zev Siegl, and Gordon Bowker. The y opened a small shop and began selling fresh and cold coffee.Starbucks has always been a place where you can find worlds best coffee. In 1970s, Starbucks open its first coffee restaurant and its name comes from a classical American novel (Starbucks, 2013). Through 1980s, Howard Schultz came into Starbucks, after a business trip to Italy and impressed by coffee culture, his perception is that how to make it come true in U. S, he experimented from Seattle. In 1990s, Starbucks has expanded their production line beyond Seattle. Stepping cross the rest sates of U. S as well as international market.At the same time, Starbucks released its special option that offer stock option to employees, which made Starbucks become a public traded company. From 2000s, Starbucks continued its awesome phenomenon, its operation widespread over 15,000 locations over 40 countries. Classical Starbucks coffee beverage has been well recognized by lots of customers. Nowadays, Starbucks is not merely a successf ul coffee retailer it is a coffee culture and place that people enjoy their lifetime. The nine main areas will give out an explanation how Starbucks looks like.Key word Nature of product Market Trends Production/Supply Process & Cost Structure of the Industry Government Role Business Environment Firm/Industry Location Business & Pricing Strategies and Entrepreneurial Ability of Manager. Analysis of the Economics of Starbucks Nature of Product Existing products obviously, as a coffee related retailer, Starbucks mainly focus on coffee diversify selling. The main kinds of Starbucks coffee are latte, espresso, frappuccino as well as some sweet bakery, ice cream and so on.By the way, according to the idea of Starbucks itself, what they likely do that create a friendly drinks atmosphere rather than only sell a cup of coffee. Actually, customers really enjoyed their coffee time in Starbucks store thanks to cultural environment. What is more, Starbucks also provide coffee beans, coffee pot and coffee cup and other products. In the Chinese market repair of product design, and some tea kind, drink even has a particular season sales of Starbucks moon cakes, etc.Role of technology Starbucks always try their best to improve well-roasted coffee beans, ground to perfection and then brewed to personal taste. The CEO released a statement that the company spends 20 years perfecting a top top-secret technology that ultimately results in a cup of coffee made with via, that is indistinguishable from Starbucks typical brewed coffee (CNN money, 2009). In 2008, Starbucks purchased new coffee equipment that is called clover. The Clover uses precise technology and a calculated algorithm to brew coffee within one degree Fahrenheit of its ideal temperature and produce the ideal flavor (Chron, 2013).It also gives a control to interaction between water and grounds. What is more advancement, it could connect by Starbucks network in order to more effect management each unit. Product life cy cle generally, product life cycle is divided into four parts, introduce, growth, mature and decline. Every production has to walk through these four parts. According to Starbucks, with different coffee launched based on seasons, it is still located into growth period but close to mature step.Starbucks play its role in coffee industry similar like what monopolist do, its production occupied almost whole market share that should directed to mature stage, but new production occasional launched hold Starbucks to increase its sales volume. Price elasticity The price elasticity of Starbucks is not very high. On one hand, coffee is necessary in daily life. On the other hand, Starbucks goodwill has been recognized among coffee fans, it is not matters of price. Substitutes and complementary products coffees substitutes will be water, tea, mike or other fruit juice.When you step into Starbucks store, customer service is unchanged if you pick up juices even a bottle of water. Market Trends Con sumer behavior Starbucks hold approximately 33 percentage of market share in U. S. however, half of this huge number accounted by guys who aged at 25- 40(Chorn, 2013). Obviously, primary target audience of Starbucks is this grouped people. The characteristic of them is relatively high income, professional careers and a focus on social welfare. Motivation of consuming of these guys to Starbucks certainly for entertainment, enjoy life and pursuit of fashion and communication.The sub target customers is young adults who aged at 18-24, Starbucks position itself as a place college student can hang out, studying, writing paper and meeting. The rest customers of Starbucks are kids and teens who get there by their parents. Indifference curves Indifference curve means products, which have different combine differently to satisfy customers. A simple indifference curve is shown in figure 1 For the coffee, at the same time, environment and music can satisfy customers. Coffee can satisfy custome rs taste sense, while environment can satisfy customers spirits.Starbucks can develop their own cup, coffee beans to improve efficiency. Shifts in demand and supply curves With six factors influence demand curve consumers income, taste and preferences, consumer expectations, related product price, the government behavior and regulations and the number of consumers. Again, six factors influence supply, number of suppliers, prices of resources, technology, supply expected, price of all products and government actions. Particularly, Starbucks hold 33 percentage of U. S coffee market share, demand of Starbucks will increased, so demand will shift toward right side.Also, thousands of hundreds location established would satisfy these demand, supply curve move right side. Production/supply Process& cost Input what Starbucks need do if it needs transforms quality coffee is inputting coffee bean, water, some capital investment as well as labor. Production function & Cost function production function relates to the maximum quantity of output that can be produced from given amounts of input. A graph showed below about Starbucks production function. Figure 2 Retrieved from http//faculty. washington. edu/ezivot/econ301/labor_demand. tm Apparently, as more and more labors putted into operating room, sales of Starbucks coffee increased. However, when increasing labor beyond quantity maximum, there is no increase on quantity. Marginal analysis marginal analysis is one of the most important managerial tools. It states that optimal managerial decision involve comparing the marginal benefits of a decision with the marginal cost. Variable costs will not affect the output of the change in Starbucks. Coffee industry did not have a fixed mode. Coffee is the taste of the food service industry depends on customer. Structure of the Industry/MarketNature of industry Starbucks as global famous coffee retailer had build one of worlds most powerful and recognizable brands of high-quality c offee and the unique Starbucks Experience. It first revolutionized coffee making industry by creating third place between workplace and home that is a clean, friendly environment where customers would escape chaos from daily life (Wikinvest, 2013). So, whole coffee industry has been winded by Starbucks style that creating relax and comfortable place for staying by quality coffee servicing. The rest of other competitors is trying advance environment as well.Industry concentration it also another important part affect marginal decision. As we mentioned above, almost one third coffee production consumed by customers derived from Starbucks, coffee industry mostly distributed by this large company, certainly, other small company or local coffee store also account for whole coffee industry. Competition obviously, Starbucks hold a dominate position in coffee industry and has no clearly rivalry in this section. The National Coffee Association estimates that the US coffee market will reach $29 billion in 2011(Wikinest, 2013).However, the three monsters in coffee industry target their different market. Starbucks try their best to hold on unbelievable market share with some change of price strategy. Whereas, even McDonalds larger retail footprint may overlap more with Starbucks core markets, but their stark differences as stores are reflective of the general differences between their core customers. The Dunkin donuts ranked in the third, its customers experience is more similar to coffee-to-go rather than place to enjoy lifetime. Consequently, market of coffee to go will be a fierce competition.Oligopoly Models an oligopoly is a market that dominated by few competitors, Starbucks controlled not less than 30% coffee market share and made a important role entire market. Whereas, McDonalds, Dunkin Donuts, and Caribou Coffee affect coffee industry could not be ignored. Government Role Government role should be considered inseparable component as running business wherever do mestic or global. What is good news for successful applying government role that it signed a contract with a province in China based on Chinese government role.That is positive on input procurement of Starbucks in Chinese market. There is a signed deal that Starbucks cooperate with province of Yunnan to set up its first-ever coffee-bean farm in the world to cater to a rapidly growing population of coffee drinkers in China amid a global battle for quality coffee beans (The wall Street Journal, 2010). In contrast, the illegal operation in U. K will produce a punishment for itself. In 2011, the company paid exactly zero in corporate tax rate even 398 million in sales (Forbes, 2012).The British government has already taken a action and adjust some law restriction specially. Business Environment Business environment consisted by two components, general environment and industry environment. Through a deep analysis could help the company compete well in the market and make more profit from that. The general environmental analysis in which a firm exists in following five parts, economic, political, socio-cultural, technological and demographic (Brain Mass, 2013). The recent global economic recession affect business with both rising operation cost and lower profit margin.Almost every industry even companies have been involved into this horrible crisis. The consumer of the products are facing increase price of commodities. It made peoples life difficult and hard to pay too much on their daily food and drinks. During the economic crisis in 2008, coffee customers were still had 3. 3 cups per day on average and they may choose the lower cost coffee. The political and legal pressure is also filled with the coffee industry. Coffee companies buy coffee beans from different countries under their own regulations and customs.The company has to know the professional knowledge about how to import coffee beans from other country and follow the change of political policy. At the sam e time, firms must prepare well of necessary forms and permits to do coffee business. It includes business entity applications, tax forms, contracts and store leases and so on. The company also need abide by the laws and regulations issued by the local and federal governments, such as food handling regulation and labor laws. The social-culture segment based on the reflection of consumers and how the company response to it.As growing number of health-conscious customers, the company should keep up with the changing situation and meet demand of new market needs. Although companies like Starbucks initially resisted using anything other than whole-milk in coffee beverage preparation. Under the pressure, the product producer need come up with new products with both nutritious and tasty to satisfy the customers needs. Nowadays, the technological is getting more important to help extend business almost in any industries. It is also a major factor in the coffee industry.The technology is re lated to the product innovation, services and the consumers interaction. According to Starbucks, as a worlds famous coffee producer, no matter the operation or customer service, what only you could see is technological equipment. The article in AdAge on February 2010, Starbucks was able to use social media to its commercial or customers feedback. Technological software is being launched in 2011 that is App Starbucks. It is could help customers make purchase, track reward numbers and check balance by mobile with internet.It is convenient for both cashers in front desk and customers who need a cup of Starbucks. Digital network is also an advantage positioned by Starbucks Starbucks could service as a moving office even a meeting place thanks to ultimate Wi-Fi connection in its store. For brewing, Starbucks still equipped by advanced coffee brew machines. Such as clover, it precise control time, temperature, material volume in order to qualified coffee (Chorn, 2013). As environment dete riorated day by day, environmental conscious and protection is being paid more attention.It is committed to a role of environmental leadership in all facets business (Starbucks Coffee Company, 2013). Starbucks is considering replacing plastic package by some special biodegradable material what is more, Starbucks try it best to do recycling even if some location is hard to come true that. According to industry environment, coffee service has evolved into very specialized profession, the coffee retailer do not believe themselves as merely coffee seller any more. With a profusion of advanced delivery system and a wide variety of products, they willing to create an awesome culture those customers have even experienced.Truthfully, there is no direct offense to Starbucks by other coffee firms however, more recently an intense competition between those major coffee brands, there will be more pressure on Starbucks. For instance, McDonalds has 14,000 stores in the U. S. and caters to a wider demographic than Starbucks it also enjoys increased traffic from its variety of well-established breakfast options. McDonalds coffee sales increased 15% in 2006 (Hub Pages, 2012). From the side of customers, customers are powerful force in coffee industry. The largest segment of revenue is coming from individual buyers.They can influence the price, quantity and quality of the product. That is to say the rate of profit of a coffee company directly affected by customers. Starbuckss most supplements come from its loyal customers, Starbucks brand has been deep widespread among crowded. But as no apparent lower unemployment rate exists and lots of people fired from their work position, they have to tight daily expenditure even if they are crazy about Starbucks. The price strategy should be mentioned by Starbucks under tough market environment. Replan a flexible and reasonable selling price based on customer behaviors.Firm/Industry Location Starbucks is the largestcoffeehousecompany in t he world, with 20,366 stores in 61 countries, including 13,123 in the United States, 1,299 in Canada, 977 in Japan, 793 in the United Kingdom, 732 in China, 473 in South Korea, 363 in Mexico, 282 in Taiwan, 204 in the Philippines, 164 in Thailand and 3 in India (Wikipedia, 2013). Starbucks located combined by daily and evening locations. Almost every location builds at corner of traffic lots. Besides, some of Starbucks located in college campus, because college students are its target market either.Taking a conclusion, Starbucks location always depend on how service customers efficiently in order to profits getting back. Business and Pricing Strategies Starbucks planned its pricing strategies divided to two columns. One is that it headed downwards most popular production such as, brewed coffee and lattes coffee. It is also redesigned its menu to feature out low priced brewed coffee or lattes. Another one is increasing the prices of its higher-end more complex drinks including Frappu ccinos and caramel macchiatos, of which there is less competition from rivals.In some cases, prices are rising by 30 cents (Pricing for profit, 2009). As a result, some speculate that Starbucks is trying to make the most profit from its devoted customers who are hooked on its products. Different price strategy on different marketing production is in order to make good profits. Entrepreneurial Ability of Managers Entrepreneurial Ability of Managers it is an important function of management which helps to maximize efficiency and to achieve organizational goals. The mark of an effective leader is his ability to foresee the business trends and stay ahead of his rivals. Howard Schultz who is the owner of Starbucks.In a sense, Howard Schultz did what similar to Steve Jobs and other innovators have done, creating something that we really did not know we needed until we had it. He spends lots of his time in working place and focuses more on company innovation and effective management. Recen tly, Starbucks launched its new production that is named Verismo (Business Insider, 2013). Schultz stated that its plan is to use Verismo to be a global leader. As well-know, Starbucks cover more employees benefit than other coffee related company. No matter part-time workforce or full-time there, Starbucks provide unbelievable benefit that you never seen.That is exactly what Schultzs belief that employee satisfaction lead to customers satisfaction. What is more, Starbucks encourage employee to participate to social activities, it is good way of brand reorganization. An efficient management will release a help to sales increase and profits maximizing. Starbucks always realign its top management based on specific situation. Unlike other company grouping their firm entirely wherever domestic market or international market, Starbucks divided their responsibilities for its business into three global regions, Asia, America and rest of worlds place.Every region has its own executive, whic h take a hold of the entire region. Which is possible of this change would help maximize its opportunities in growing market like China, Brazil and India. Conclusion Starbucks is the leader of the coffee industry devote to produces high quality and premium roasted coffee to market in many areas of the world. The success is hard to ignore the contribution from Howard Schultz. With his entrepreneurial ability and effective management, Starbucks is keeping moving forward to grow up and face changing situation and variety of problems caused by both internal and external impact.The management structure of Starbucks became a benchmark in coffee industry which many industry players are willing to emulate and study. Starbucks is powered by their continual bringing new innovative product, build good relationship with customers, ability to expand globally and right decision of select locations. Coffee and tea are popularly in all over the world and attract large number of population. Coffee i ndustry is sensitive that can provide attractive revenues to the company. However, the company only could be success and get huge profit under the competition if the efficient and effective strategies are being taken.The key successful factors of coffee industry demand is utilize technology to enhance customer experience, innovate products, select appropriate location and prepare well to conquer competitors. References Business Insider. (2013, Jan 26). Starbucks Seems Almost Giddy about Its Verismo Machines. Retrieved from http//www. businessinsider. com/starbucks-verismo-2013-1 BrainMass. (2012). General Environment of Business. Retrieved from http//brainmass. com/business/business-analysis/191029 Chorn. (2012). Who Is Starbucks Target Audience? Retrieved from http//smallbusiness. hron. com/starbucks-target-audience-10553. html Chron. (2012). Starbucks Its Use of Technology. Retrieved from http//smallbusiness. chron. com/starbucks-its-use-technology-28272. html CNNMoney. (2009, Oc t 2). Starbucks new high-tech coffee. Retrieved from http//tech. fortune. cnn. com/2009/10/02/starbucks-new-high-tech-coffee/ Forbes. (2012, Dec 19). Self-Righteous Starbucks Forced To Chug a Venti of Greedy Government. Retrieved from http//www. forbes. com/sites/kylesmith/2012/12/19/self-rigtheous-starbucks-forced-to-chug-a-venti-of-greedy-government/ HubPages. 2012). Specialty coffee industry analysis. Retrieved from http//meangreen. hubpages. com/hub/Specialty-coffee-industry-analysis Pricing for profit. (2009, Aug 26). Starbucks New Pricing Strategy The Beginning of the End? Retrieved from http//www. pricingforprofit. com/pricing-strategy-blog/starbucks-new-pricing-strategy-beginning. htm Starbucks Coffee Company. (2013). Our Environmental Mission Statement. Retrieved from http//gr. starbucks. com/en-US/_Social+Responsibility/_Social+Responsibilities/Environment+Mission+Statement. htm Starbucks. 2013). A Brief History of Starbucks. Retrieved from http//philippines. starbucks. co m/en-US/_About+Starbucks/History+of+Starbucks. htm The Wall Street Journal. (2010, Nov 15). Starbucks to Open China Coffee Farm, Securing Global Supply. Retrieved from http//online. wsj. com/article/SB10001424052748704462704575609733431622088. html Wikinvest. (2012). Starbucks Corporation. Retrieved from http//www. wikinvest. com/stock/Starbucks_(SBUX) Wikipedia. (2013). Starbucks. Retrieved from http//meangreen. hubpages. com/hub/Specialty-coffee-industry-analysis

Analytical Report on Business Organization Essay

DiamondStarsGroupofcompanies From CEO MyanmarImperialClinic(MIC) Date event 04thApril,2013 AnalyticalReportonBusiness cheek ExecutiveSummary Inearly2009,MyanmarImperialClinicwassetupbyMyanmarMedicsCo. ,Ltd. Becauseofits extensive course of medical gos and accurate diagnostic tests by international recognized specialistsandoutstandingclinicalstaff,itwasfamousandgeneratedprofitsatthat age. Butalong with the rival of high investing clinic, lack of control of the specialists and insecure environment of the staff, the organizations performance has declined in 2012.Therefore the reputationoftheclinicgradu totallyygoesdown. Sothatin2013,MyanmarMedicsCo. ,Ltd. wasbeing acquisition by Diamond Stars Group of companies which is operating in various industries in Myanmar. Theorganizationwillbereformedbythe encouragementofourchairman. Profile Name Location MyanmarImperialClinic(MIC) Hledan,KamaryutTownship 8520sqft 6storiesbuilding 40beddedgeneralhealthcarecentre ? 16 6employeesCompound size of it Building Type Size Fifth traumatise FourthFloor ThirdFloor SecondFloor FirstFloor GroundFloor BuildingInformation GroundFloor Reception,Emergency,Pharmacy,Lab, Cashier FirstFloor 15Outpatient roleRooms,WaitingArea, Store SecondFloor 1 deedTheatre,1LabourRoom, 10InpatientRoomsforOG ThirdFloor 20InpatientRoomsforMedicine& Child FourthFloor 1OperationTheatre,10Surgical InpatientRooms FifthFloor ClinicalOffice ProposalfortheRestructureoftheOrganization (1)LongTermPlan/dodge Vision Being a provider of health care service renown for compassion, sympathy and respect on humanbeingin hobbyhorseofownhealthyandwellbeingstatebyapplyinghighqualitytools and skilful professional in ensuring long term effectiveness, MIC stands for saving your money,timeandlives. Mission With knowledge, skill and passion, we all do value and respect our patients and clients desires. Wevalueourpatientsasthewaywevalueourprofessional. Wecareourpatientsasthewaywedotoourfamily.We institu tionaliseourbestknowledgeinourwork. Objectives Toincreasesoverallsatisfactionratesofpatients,employees,doctorsandvisitors. Toensurepatientsreceivetheultimatecareandmedicalattentiontobringaboutaspeedy recovery. Toincreaserangeofservicesforcustomerneedsanddemands. Tomaintainsafeandhygienicenvironment. Toachieve99%ofpatientfeedback Toprovideearlydiagnosingandaffectivetreatmenttoallclientswithdifferentdiseases. Toberecognizedourclinicasatrustedobstetricalclinicwithinthefirstthreeyears. Toexpandourserviceindiagnosticandtreatmentyearbyyear.Toimproveandmaintainourtreatmentproceduresandemergencyservices (1. 1) ? (1. 2) ? ? ? ? (1. 3) ? ? ? ? ? ? ? ? ? 4 (2)FundamentalCharacteristicsofOrganization (2. 1)OldOrganization organiseversusNewOrganizationStructure Ourorganizationstructureallowsforitsefficientmanagement. Hereisthel evelsofmanagement andtheactivitiesofspecific incisionswithineachlevel. OldOrganizationStructure NewOrganizationStructure 5 (2. 2)WorkSpecialization Toachievecompetencyofe achandeverystaff,aproperanddistinctive line of merchandisedescriptionsisvital. (2. 2. 1)MarketingDepartment ? ? ?Surveythemarketsituationandchanges Analysethecustomersfeedback Developmarketingstrategiesandmix (2. 2. 2)FinanceDepartment ? ? ? Manageandoverseebudgeting Report income argument, statement of financial report and statement of cash flow to executivelevel Manageincomeandexpenditure. (2. 2. 3)AdministrativeDepartment ? ? ? ? Supportandcoordinatetheoperationoftheindividualdepartment Establishhospitalpoliciesandprocedures Performpublicrelations Supervise maintenance service, information service, housekeeping and transportation services (2. 2. 4)HumanResourcesDepartment ? ? ? ? ? Perform product lineanalysis,jobdescription,jobspecification,joballocationandjobrotation Recruitment Traininganddevelopment Createsafetyandpleasantenvironment Negotiatewiththe seespecialists HRPlanning (2. 2. 5)MedicalServiceDepartment ? ? ? ? For doctors ? to diagnose problems, prescribe medicine s, be ready to on call, to make regularroundingandmonitoringpatients Fornursesto underscoreonnursingcare Forlabtechnicians? tosupportwithaccuratediagnosisandtomaintainmedicallaboratory equipment ForPharmacist? tomonitorthestorageandqualityof medicate 6 (2. )ChainofCommand Anunbrokenlineofauthoritythatlinksallthepersonsinanorganizationandshowswhoreports towhom(MyanmarImperialCollege2013,Pre? MasterCourseofBusinessAdministration,p? 60) In a clinic, a proper and clarified chain of command is the fundamental requirement to maintain andprecedemedicalprocedures. Withintheclinicaldepartments,allthejuniormedicaldoctorsmustreportinformationconcerning with patient to senior medical doctors. These senior medical doctors have to report only the necessarycomplaintsandpatientsconditionstotheprincipalmedicaldoctors.MasterCourseofBusinessAdministration,p. 62) On the clinic spatial relation, the span of management of manager ranges from 10 to 20 while the administrativesidethespanofmanagementisless than10. Ourorganizationrequirelesssupervisionbecauseof ? ? ? Dailyworkproceduresofmedicalstaffarequitestable,routineand clamant(eg. History takingandclinicalexaminationandmonitoring,injection) Staffsareconcentratedinsinglelocation(e. g. Ifthestaffsuitswithhiscurrentpositionand ifhedoesnot essentialtoshift,wewillmaintainhisplace)

Patient-centred care is a fundamental issue Essay

There are many bug push throughs associated with the transition from grade registered maintain into practicing registered nurse. Recent studies redeem anchor the phase to be a stressful period for many haves the main take exceptions were fitting into social groups, delegation, hostility and unhurried-centred cope (Rush et al, 2013) (Feng & Tsai 2012). However, interrogation has sh take that with purloin education, guidance and frequent the transition stub create better staff and diligent blessedness, resulting in lower turnover rates (Orsini, 2005). This research highlights the need to develop appropriate pathways and evidence-based caution for pertly graduate nurses. This essay get out endeavour to outline the evidence-based practice for the management of diligent-centred upkeep and hostility in the workforce, in conjunction with the transitioning to registered nurse phase. It leave alone be centralised around class discussion forums and how they impacted pers onally ( adjunct 2A, 2B, 2C) in enjoin to applicably manage future situations.Patient-centred assistance is a fundamental get out which was discussed at great length during one of the forums (Appendix 2A). It seemed close students had their witness opinion already formed slightly patient-centred anguish and in turn their own experiences. It was a topic which I felt needed further understanding due to a lack of consistency with student viewpoints and due to it macrocosm an ill managed issue within healthcare services. A recent study examining the barriers to overcome patient-centred care effectuate that 64% of nurses were cognizant of deficits in standards of care, but felt they did not have enough time to perform vital nursing tasks such as addressing patients concerns and providing relevant information to both the patient and their family (West, Barron, & Reeves, 2005). Furthermore, nurses reported that a lack of staff, space and equipment were also to blame (West, Barro n, & Reeves, 2005). Kvale & Bondevik, (2008) state that patient-centred care is a term which is globally used yet it is difficult to define, resulting in challenges in implementing appropriate interventions. This may be a result of patients differing satisfactions and expectations such as personal beliefs, ideas and opinions which are individual (Okougha, 2013). Research suggests that graduate registered nurses require guidance and education in order to profit confidence and empowerment (Glynn & Silva, 2013). A recent study found that when education was tind to nurses in relation to current patient-centred care and how to improve it, 90% of nurses positively changed their behaviour to increase patient satisfaction (Okougha, 2013). As a graduate registered nurse I need to have a profound and countywide understanding about patient-centred care and how to implement it in order to provide refuge and sound management to all my patients.According to Cronin, (2004) patient-centred care is recognising each patient as an individual building therapeutic relationships including with family and friends and involving a multidisciplinary team. This in turn provides differing perspectives on the issue. The mankind Health Organisation uses the word responsiveness in regards to patient centred care and states recognising responsiveness is an intrinsic goal of the health care system and reinforces that the health care systems are there to serve the people (World Health Organisation, 2000). A recent soft study examined patients perspectives in relation to patient-centred care (Griffiths et al, 2012). It found that although patients were different and required diverse needs, they also shared many similarities such as requiring empathy, listening, communication and non-judgemental patient-centred care (Griffiths et al, 2012). There was also concern if current education arsehole develop a nurses planning in delivering quality care (Griffiths et al, 2012). One of the particip ants stated you might be the best clinician in the world but if you cant communicate and you cant listen properly to people and you dont take on board and understand what theyre saying you may as easily go dig the street (Griffiths et al, 2012).Furthermore an some other participant stated each individual should be evaluated and their needs be assessed and implemented on that circumstance individualI just olfactory modality its a conveyor belt system. Get them in and get them out sort of thing (Griffiths et al, 2012). In another qualitative review which explored nurses perspectives on patient-centred care, suggested time management was the largest barrier preventing them from communicating effectively with their patients (Chan et al, 2012). One nurse stated closetimes, I have to deal with 20 patients in one single shift if one needs 10 minutes and there are 20 patients in total, how much time would we have to spend on this? Dont we need to do other tasks? (Chan et al, 2012). Ac cording to the Australian Commission on synthetic rubber and quality in health care, (2011) effective patient-centred care is employed through training health paids to communicate simple information such as pharmaceutic knowledge and provide educational material which increases a patients self-assurance and understanding. Additionally, initiating patient surveys is an effective tool in order to determine the most appropriate interventions (Australian Commission on goloshty and quality in health care, 2011). Current research has found that better patient satisfaction and patient-centred care, results in a decreased length of stay reduces readmission decreases rates of hospital acquired infections and improves preventative services (Boulding et al, 2011) (Flach et al, 2004). It is therefore imperative that all graduate nurses have an understanding about patient-centred care and prosperedly implement appropriate interventions. Patient-centred care has encouraged me to re-think how I view and treat my patients. Current literature has highlighted the importance that patient-centred care plays in delivering quality and safe care as a graduate registered nurse.In respect to Appendix 1, the toolkit and strategies developed from the discussion forums have provided me with a clearer understanding in how to manage effective patient-centred care. The strategies developed are simple and easy to follow and include recognising each patient as an individual and focus on communication to build a therapeutic relationship. I now understand the importance of having a structured support network within the body of work in order to maintain well-orderedsupport and direction. In future practice as a graduate registered nurse I will endeavour to find an appropriate mentor which will provide appreciationful knowledge and realistic expectations. As stated in Appendix 2A I now recognise it is necessary to have an understanding about patient centred care in order to successfully ma nage a patients individual needs. Without knowledge within this area a nurse is unable to properly care for their patients. Hostility in the workforce was another topic which swayed my attention during the discussion forums (Appendix 2B). It was an issue which I had not considered to be a problem once becoming a registered nurse and working within a professional group. However, as the class discussed their own personal experiences in regards to be a student and coming across hostility, I too remembered that nurses are often intimidating and unapproachable during clinical placements. This issue is important as research has suggested graduate registered nurses demonstrate vulnerability which can easily lead to bulling or hostility in the workforce (Hickson, 2013). Hostility in the workforce has been viewed as a rite of passage, suggesting refreshing graduates need to experience the language, kitchen-gardening and rules of the workforce (Hickson, 2013).In a study conducted by McKenn a et al, (2003) it found many new graduates experienced some form of hostility but due to fear they did not report the occurrence. The study also highlighted that new graduates felt resentment in the form of interpersonal conflicts blocked learning emotional neglect feeling undervalued lack of supervision threat of rumours or lies world spread in response to speaking out (McKenna et al, 2003). In another recent study it found that 46% of the nurses identified hostility in the workforce as respectable or somewhat serious (Stanley et al, 2007). It also discovered that 65% of the nurses had observed hostile behaviours by fellow co-workers (Stanley et al, 2007). Furthermore, Simon, (2008) revealed that 48% of nurses that were less than five years in a unit were the most frequently bullied. Additionally, 31% of new graduates reported they were bullied significantly generating intent to leave (Simon, 2008). In respect to Appendix 2B, this issue is vitally important to me as I have seen first-hand how hostility in the nursing environment can occur. I can appreciate that as new graduates we need guidance and support during such a vulnerable transition. I furthermore recognise how hostility and blustering(a) can impact on a nurses performance,job satisfaction and patient safety. It is therefore imperative that I have an understanding about appropriate strategies for resolving these issues. According to the American Nurses Association, (2012) any form of abuse against nurses is a violation of inherent worth, dignity and human rights. Also that abusive behaviour by a nurse is viewed as violence against the nursing code of ethics (American Nurses Association, 2012). Growe, (2013) suggests hostility can also be expound as bullying, lateral violence, horizontal violence and disruptive behaviour. Additionally, it is behaviour that is persistent and ongoing unwanted comments or actions affecting a persons dignity, and overt and covert actions which threaten the performan ce of a health care worker (Growe, 2013). A study conducted by Kelly and Ahern, (2009) reviewed the perspectives of new graduates in Australia. They discovered there were three key themes which prevented a successful socialisation process (Kelly & Ahern, 2009).They included language barriers, which required the nurses learn the culture of the language eating their young or power games and unpreparedness (Kelly & Ahern, 2009). One graduate nurse stated I think that a lot of RNs out there are on a power trip and think that the best way to teach students is by humiliating them and putting them raven as much as possible and saying, surely you know that (Kelly & Ahern, 2009). another(prenominal) graduate stated The sharpness of some of the staff, the way some of them speak to you has execute an increasing burden (Kelly & Ahern, 2009). In another recent qualitative study, it reviewed registered nurses perspectives in regards to graduate nurses (Baumberger-Henry, 2012). It found two them es which involved lacking confidence and fitting in with the units culture (Baumberger-Henry, 2012). One nurse stated not knowing what to do and having to request assistance is perceived as a weakness that contrasts the need to feel independentkeeps the advanced beginner from asking questions, creating a catch 22 situationother nurses view new graduates as weak and burdensome (Baumberger-Henry, 2012). Another participant stated some nurses turn their backs when new graduates ask a questionsometimes new graduates dont make it just because of other personalities (Baumberger-Henry, 2012). It is clear from the evidence that hostility in the workforce is a widespread issue. Furthermore, it can be seen that graduate registered nurses are the ones most at risk and burthen with this problem. It is therefore necessarythat all nurses have an appropriate understanding about how to deal with these situations effectively in order to create job satisfaction. According to Vessey et al, (2012), e mployment hostility can be decreased by involving the whole nursing team, providing information on what is good and bad practice, and making the staff more aware of the issue. Hostility in the workforce has made me apprehensive about starting out as a new graduate in the health care setting.However, from current literature I feel more confident in recognising signs of hostility or bullying, and feel capable in addressing the problem with either my mentor, or if applicable, cured staff. From the toolkit in Appendix 1, the strategies were developed for graduate nurses like myself. They suggested simple strategies which may service of process prevent other nurses from becoming annoyed and frustrated with new graduates. The strategies include using a communication tool such as SBAR in order to appropriately address what needs to be done not to take conflicts personally know your own scope of practice in order to maintain safe and competent work skill up to gain additional knowledge an d experience and know your professional boundaries. From the current literature and toolkit strategies I now have a deeper understanding about the impacts of workplace bullying and how it affects graduate nurses performance and job satisfaction. By having a clearer understanding about the issue I feel confident in being able to apply these strategies when challenged with a similar circumstance. This essay has reviewed the evidence-based practice for the management of patient centred care and hostility in the workforce. It was conducted in conjunction with the transitioning to registered nurse phase. By examining current literature and differing perspectives on these issues, a clearer understanding about their impacts and managements strategies have been developed. It is important that all nurses have an adequate understanding about patient centred care and hostility in the workforce given their impacts on quality patient management and safety. The toolkit in Appendix 1 has provided insightful strategies in order to help graduates deal with these situations once within the workforce. In regards to Appendix 2A and 2B, these topics have provided me with a deeper understanding about expectations as a graduate registered nurse. Additionally, they have allowed me to gain insight and preparedness in relation to entering the workforce. It is evident that having a clearunderstanding about both issues is vital in order to be successful within nursing in future industries.ReferencesAmerican Nurses Association. (2012). Combating Disruptive Behaviours Strategies to promote a healthy work environment. Retrieved 22/5/2013 from http//nursingworld.org/MainMenuCategories/ANAMarketplace/ANAPeriodicals/OJIN/TableofContents/Vol152010/No1Jan2010/Combating-Disruptive-Behaviors.html Australian Commission on safety and quality in health care. (2011). Patient centred care improving quality and safety through partnerships with patients and concurmers. ACSOQHC, Sydney. Retrieved 24/5/201 3 from http//www.healthissuescentre.org.au/documents/items/2012/02/405982-upload-00001.pdf Baumberger-Henry, M. (2012). Registered nurses perspectives on the new graduate working in the emgerncy department or critical care unit. diary of Continuing Education in treat, 43(7), 299-305.doi10.3928/00220124-20111115-02 Boulding, W., Glickman, S., Manary, M., Shulman, K., Staelin, R. (2011). Relationship between patient satisfaction with in patient care and hospital readmission within 30 days. American Journal of Managed Care, 17(1), 41-48 Chan, E., Jones, A., Fung, S., & Wu, S. (2012). Nurses perception of time availability in patient communication in Hong Kong. Journal of Clinical Nursing, 21(7), 1168-1177. Doi 10.1111/j.1365-2702.2011.03841.x Cronin, C. (2004). Patient Centred Care-An overview of Definitions and Concepts. Washington DC National Health council Feng, R., & Tsai, Y. (2012). Socialisation of new graduate nurses to practising nurses. Journal of Clinical Nursing, 21(13), 2 064-2074. Doi10.1111/j.1365-2702.2011.03992.x Flach, S., McCoy, K., Vaughn, T., Ward, M., Boots-Miler, B., Doebeling, B. (2004). Does Patient centred care improve provision of preventative services? Journal of General Internal Medicine, 19(10), 1019-1026 Glynn, P., & Silva, S. (2013). Meeting the needs of New Graduates in the Emergency Department A qualitative study evaluating a new graduate internship program. Journal of Emergency Nursing, 39(2), 173-178. Doi10.1016/j.jen.2011.10.007 Griffiths, J., Speed, S., Horne, M., & Keeley, P. (2012). A caring professioinal attitude What service users and carer seek in graduate nurses and the challenge for educators. Nurse Education Today, 32(2), 121-127. Doi 10.1016/j.nedt.2011.06.005Growe, S. (2013). Bullying/Lateral Violence/ Horizontal Violence/Distruptive Behavior in the workplace. Nevada Rnformation, 22(1), 6 Henderson S. Power imbalance between nurses and patients a potential inhibitor of partnership in care. Journal of Clinical Nursin g 2003,12(4), 5018. Hickson, J. (2013). New Nurses perceptions of hositilty and job satisfaction magnet versus non-magnet. The Journal of Nursing Administration, 43(5), doi10.1097/NNA.0b013e31828eebc9 Kelly, J. & Ahern, K. (2009). Preparing nurses for practice A phenomenological study of the new graduate in Australia. Journal of Clinical Nursing, 18(6), 910-918. Doi10.1111/j.1365-2702.2008.02308.x Kvale, K., & Bondevik, M. (2008). What is important for patient centred care? A qualitative study about the perceptions of patients with cancer. Scandinavian Journal of Caring Sciences, 22(4), 582-589. Doi10.1111/j.1471-6712.2007.00579.x McKenna, B., Smith, N., Poole, S., Coverdale, J. (2003). Horizontal violenceexperiences of registered nurses in their first year of practice. Journal of Advanced Nursing, 42(1), 90-96 Okougha, M. (2013). Promoting patient centred care through staff development. Nursing Standard, 27(34), 42-46 Orsini, C. (2005). A nurse transition program for orthopaedics c reating a new culture for nurturing graduate nurses. Orthopaedic Nursing/ National Association of Orthopaedic Nurses, 24(4), 240-246 Rush, K., Adamack, M., Gordon, J., Lilly, M., & Janke, R. (2013). take up practices of formal new graduate nurse transition programs an integrative review. International Journal of Nursing Studies, 50(3), 345-356. Doi 10.1016/j.ijnurstu.2012.06.009 Simon, S. (2008). Workplace Bullying experienced by mom registered nurses and the relationship to intention to leave the organisation. Advance Nursing Science. 31(2), 48-59 Stanley, K., Martin, M., Michel, Y., Welton, J., Nemeth, L. (2007). Examing lateral violence in the nursing workfoce. Issues Mental Health Nursing. 28(11), 1247-1265 Vessey, J., Demarco, R., Gaffney, D., & Budin, W. (2009). Bullying of staff registered nurses in the workplace a preliminary study for developing personal and organisation strategies for the transformation of hostile to a healthy eorkplace environments. Journal of Professio nal NursingOffical Journal Of The American Association Of Colleges Of Nursing, 25(5), 299-306. Doi10.1016/j.profnurs.2009.01.022 West, E., Barron, D., & Reeves, R. (2005). Overcoming the barriers to patient-centred care time, tools andtraining. Journal of Clinical Nursing, 14(4), 435-443. Doi10.1111/j.1365-2702.2004.01091.x World Health Organisation. (2000). The World Health Report 2000- Health System Improving Performance. Geneva, World Health Organisation, 1-215Appendix 1Discussion Forum 1 Learning and Teaching being a teacher and a learner in a health care environment 1. magnetic inclination strategies that can reassure a graduate registered nurse that a patients learning needs are met dodging precept1. Build rapport. This reduces fear and anxiety, allowing patients to ask more questions and be involved in their own treatment. 2. Get them to repeat what you say in their own words. This reassures they have understood what you have explained. 3. Write important information dow n and/or provide educational material. This allows patients to reflect on information in their own time. 4. Ask the patient what the need clarifying. Some patient may withdraw from asking simple questions as nurses appear too meddlesome. 5. 2. List strategies that will break that a graduate registered nurse can be a lifelong learner in a health care setting Strategy Rationale1. Communicate clearly To improve interprofessional communication increases trust and respect. 2. Recognise each patient as an individual with their own needs To develop quality patient centered care. 3. Focus on patient centered communication to build therapeutic relationships This help improve effective patient centered care and provides and safe and quality nursing. 4. Create a career vision Provides a pathway in which goals can then be developed and attained. 5. Develop a professional portfolio Provides a reference point to store and sort important information and documents.Discussion Forum 2 Workforce issues and challenges1. List strategies that will ensure that a graduate registered nurses are effective team members Strategy Rationale1. Participate in further education Shows enthusiasm and provides further knowledge. 2. Seek critical feedback from senior staff Outlines how one is perceived and thus they will have a deeper understanding about themselves. 3. Always use professional and polite language. Encourages rapport and consideration within the staff 4. 5. 2. List strategies that a graduate registered nurse can use to reduce their theory practice gap. Give a GRN specific rationale to support each strategy Strategy Rationale1. Establish a bond with a mentor or preceptor. As a GRN this will provide support and guidance in order to applicable use theory in practice. 2. Develop effective communication skills. This establishes rapport with patients and other colleagues. 3. Write reflections. Allows GRN to happen upon their strengths and weakness 4. Skill up where possibl e This provide GRN with further knowledge and understand in a particular field 5. Discussion Forum 3 Workplace issues and challenges1. List strategies that will empower a graduate registered nurse to work effectively in a hostile and aggressive environment Strategy Rationale1. Assertive communication By using communication tools and assertive language, GRN can effectively explain what it is they need in a professional manner. 2. compass of practice Its important to know ones own scope of practice in order to provide safe and quality nursing care. 3. Professional Boundaries grand in order to not cross any professionalboundaries, impacting on employment status. 4. Know where to report in your health rapidity Many healthcare setting have their own way of reporting workplace violence, so its important to know how to manage the situation. 5. Mediate in house this is generally the first step, talking to the NUM, in order to try to resolve the issue before it get too out of control2 . List strategies that a graduate registered nurse can use to delegate tasks effectively Strategy Rationale1. Delegate to the right person Important to know their competencies and qualifications, this can be achieved simply by asking. 2. Make sure timing is right Be sure not to delegate to a person who appears very busy as this can cause conflicts and also poor management. 3. Use appropriate positive words Provide the reason why you need the help and why you cannot complete it, in order for the other person to fully understand. 4. Never redo delegated tasks As this will diminish authority and allow other nurses to base on balls over you. 5. Discussion Forum 4 Ethical and Legal Issues and Challenges 1. List strategies that will empower a graduate registered nurse to transition effectively to their new pieces and responsibilities Strategy Rationale1. Find a mentor. Provides necessary leadership, support and guidance. 2. Develop good organisational skills. This increase time man agement and maintains patient safety. 3. Never be triskaidekaphobic to ask questions This increases knowledge and understanding and thus decreases adverse events. 4. Understand yourself and limitations. Helps to identify what learning pathways may need to be further established. 5. 2. List strategies that a graduate registered nurse can use to advocate for best practice policies to be followed Strategy Rationale1. Know when to partake in mandatory reporting Important in order to provide safe nursing practice. 2. Know who to talk to if a problem arises in the workforce Provides a support network. 3. Seek advice from regulative councils Provides further knowledge and guidance into a situation in regards to the law. 4. Collaborate as an interdisciplinary team This provides safe and effective care to all patients. 5. Appendix 2AReflection Patient-Centred CareDuring the discussion forums in my tutorial class, patient-centred care was one of the topics which grasped my attention. The forum provided an insight into what is involved in patient-centred and examined some effective strategies. I found this topic interesting as the class shared their experiences and viewpoints on the issue. One participant shared that when recently working in aged care as an assistant nurse, patient care was often carried out in regards to time restraints and thus resulting in patients being rushed through their daily cares and/or being woken up very early to accommodate nursing staff. I found this very worrying as I dont believe that the described experience is appropriate patient-centred care and therefore these aged care patients are not being effectively cared for. However, it also made me wonder where else in the clinical setting is patient-centred care being ill-managed? The discussion forum outlined that patient centred care is providing adequate cares, gathering appropriate information, respecting values, educating the patient, involving their family and friends and provid ing emotional support. Also, without knowledge within this area, a nurse is unable to successfully care and manage their patients. It is important to have an understanding about patient centred care in nursing as effectively thats what nurses should be advocating. Patient centred-care is individual and requires building a therapeutic relationship to allow the patient be actively involved. Additionally, patient-centred care is vital role in providing safe and appropriate treatment to all patients. This forum topic has provided me with a deeper understanding about the importance patient centred care in order to be a